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SAPCARServices

The foundation for omni-channel and predictive retailing

Redefining Omnichannel Retail with SAP CAR

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In the retail landscape, staying ahead requires more than just offering great products – it demands a deep understanding of customer behavior and market trends. SAP Customer Activity Repository (CAR) emerges as a transformative solution, addressing the evolving challenges faced by retailers. 

By harnessing the power of real-time data collation, cleansing, and centralization, CAR empowers businesses to enhance customer experiences, expedite decision-making processes, improve demand planning, and maximize promotion effectiveness. 

As a longstanding partner with SAP on the CAR solution since its inception, Applexus brings unparalleled expertise in maximizing the benefits of this innovative platform. With a keen understanding of both product architecture and business processes, our consultants specialize in tailoring SAP CAR to meet the unique needs of each client, ensuring they stay ahead in today's competitive market.  

Our Offerings

SAP CAR in non SAP systems
SAP CAR with ECC or S/4 HANA
CAR with multichannel transactions
Applexus CAR add-on solutions
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SAP CAR in non SAP systems

We specialize in establishing CAR as a standalone solution, eliminating the need for SAP ECC or S/4 integration. Our team is adept at seamlessly integrating CAR with any ERP software, ensuring you harness its full capabilities. With Applexus, you get to experience the freedom to optimize your retail strategy without constraints.

Customer Impact

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Retail

Transforming Sales Audit process for a leading retailer with SAP CAR

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Consumer Products

Integrating SAP CAR to non-SAP systems for a leading beverage retailer

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Retail

PetSmart achieves near real-time inventory visibility and 98% automation in sales reconciliation with SAP CAR

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Consumer Products

A CPG company optimized its trade promotion spending and pricing strategies to drive higher growth

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Fashion

A leading Apparel company increased sales by leveraging POS data to proactively address market needs and shifting consumer behavior

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Retail

SAP CAR Implementation for a Leading Retail Company in the US

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Retail

SAP CAR Implementation with Integration to Non-SAP Legacy Systems

Standard SAP CAR Solutions

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To thrive as a retail business, it's smart to leverage SAP CAR to swiftly collect retail sales data across various channels, facilitating quicker decision-making processes. With the robust capabilities of SAP CAR, driven by the rapid SAP HANA in-memory technology, businesses gain access to real-time inventory visibility, seamless POS data transfer, advanced sales analytics, and precise demand f...

Promotion Management
Allocation Management
Merchandise Planning
Assortment Planning
Store Replenishment
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Promotion Management

With SAP PMR, businesses can seamlessly engage shoppers across diverse channels, including e-commerce, through comprehensive multi-channel promotional strategies. Accelerate promotion planning and execution by fostering collaboration among marketing, merchandising, advertising, and finance teams. 

Key features of SAP Promotion Management: 

  • Identify lucrative offers tailored to meet shopper demand effectively. 

  • Streamline the promotion planning and execution process, reducing time-to-market. 

  • Target specific locations and products with precision through focused marketing and merchandising initiatives. 

  • Optimize advertising budgets by gaining insights into the anticipated financial performance of each offer. 

Ready to Elevate Your Business with SAP Solutions?

Applexus CAR add-ons

Store reconciliation

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Retailers often grapple with managing multiple stores and various transaction types, from sales to returns and gift cards. However, the current reconciliation process within CAR's POS workbench falls short, providing limited access to balancing information and requiring additional manual efforts for completion.  

Applexus offers a solution through its Store Reconciliation add-on, delivering a user-friendly interface with enhanced functionality. This solution enables easier reconciliation at a higher level than the standard POS workbench, offering flexibility in configuration and detailed visibility into balancing information. With this CAR add-on, retailers can now streamline their reconciliation process and gain comprehensive insights with ease. 

Key benefits of Applexus Store Reconciliation Add-On: 

  • Integration with SAP’s Customer Activity Repository (CAR) 

  • Flexibility to define the types of sources of transactions and payments as well as financial transactions to be reconciled 

  • Faster reconciliation with increased accuracy 

  • Sales auditor productivity gains that can be focused on higher-value tasks 

Payment reconciliation

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In response to the challenges faced by retailers in reconciling non-cash transactions across various sales channels, Applexus offers a groundbreaking solution embedded within SAP CAR. Unlike standard SAP offerings, Applexus Payment Reconciliation automates the reconciliation process between multiple payment processor data and omni-channel sales data, eliminating the need for manual intervention.  

This add-on provides a streamlined, side-by-side comparison of sales transactions and payment processor data, enhancing accuracy and efficiency in reconciliation efforts. With the ability to reconcile transactions by store and day, and drill down to individual transactions, retailers can now overcome the complexities of payment reconciliation with ease and confidence, without relying on costly third-party solutions or extensive customizations.  

Key benefits of Applexus Payment Reconciliation Add-On: 

  • Embedded within SAP’s Customer Activity Repository (CAR) 

  • Reduced costs associated with third-party reconciliation processors 

  • Faster payment reconciliation with increased accuracy 

  • Employee productivity gains that can be focused on higher-value tasks 

  • Ability to drill down to the individual out-of-balance transactions 

Applexus CAR Analytics solutions

Affinity/Market Basket Analysis

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In this fiercely competitive market, where customer retention is pivotal for sustained growth, Market Basket Analysis emerges as a powerful solution. By uncovering customer purchasing patterns, identifying SKU trends, and pinpointing substitute and complementary products, this tool enables Chief Marketing Officers (CMOs) to monetize customer behavior effectively.  

With insights into velocity items, seasonal basket variations, and targeted marketing, Market Basket Analysis facilitates personalized campaigns that resonate with customers, driving sales from existing clientele.  

Furthermore, it empowers upselling and cross-selling strategies by enhancing product recommendations and assists in optimizing merchandising efforts, resulting in improved assortments and more impactful promotions. By harnessing the potential of Market Basket Analysis, you get to elevate your marketing, sales, and merchandising initiatives and stay ahead in the competitive landscape. 

Loss Prevention

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In the face of staggering inventory shrinkage costs, Retail Loss Prevention emerges as a crucial tool for retailers seeking to safeguard profits and streamline operations. By identifying and addressing sources of loss, such as high-loss products and loss-invoking processes, this solution enables retailers to optimize product assortment, pricing strategies, and operational workflows.  

With actionable insights and targeted interventions, Retail Loss Prevention empowers retailers to mitigate losses, enhance store performance, and drive sustainable growth in today's competitive retail landscape. 

Assortment Optimization

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Nowadays, companies rely on data-driven insights to make informed decisions about category selection and maximize sales potential. Assortment Optimization offers detailed analytics to assess category performance, identify profitability trends, and recommend product mix adjustments.  

By leveraging tailored assortment recommendations, businesses can streamline their supply chain, improve profit margins, and enhance procurement efficiency. With insights into assortment gaps and strategic listing decisions, companies can optimize their category portfolio to meet consumer demands effectively, driving sustained growth and profitability in the dynamic retail landscape. 

Price Optimization Solution

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Setting the right price is important to driving profits and maintaining a competitive edge. Retailers invest significant effort in price optimization, aiming to strike the perfect balance between maximizing revenue and ensuring swift sales. By leveraging pricing optimization tools, businesses can identify ineffective price variations, conduct comparative analyses of pricing strategies, and analyze key demand drivers to inform pricing decisions.  

With tailored price recommendations and strategic promotional campaigns, organizations can achieve superior integration of pricing plans, optimize promotions, and gain a competitive advantage. By offering the right price at the right time to the right customer, retailers can foster customer loyalty, drive sales, and secure long-term success in the market. 

Industry Focus Solution

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With extensive proficiency in SAP, Applexus offers an Industry Focus Solution (IFS) for CAR, providing clients with accelerated implementation and tangible value realization. Our solution includes a working demonstration, pre-built user stories, and workshop materials, ensuring swift deployment.  

Applexus RunningStart for SAP CAR features prepackaged configuration, test data, and collateral documents, significantly reducing implementation time and costs. Leveraging the SAP Activate methodology, we align your processes with industry best practices, resulting in lower total cost of ownership (TCO) and seamless integration.  

By simplifying all project phases from discovery to user adoption, our unique approach helps organizations reduce costs by 30-50% compared to traditional implementations, while ensuring adherence to standard functionality, organizational readiness, and enhanced user experience with customizable UI. 

Why Applexus for SAP CAR

As a pioneer in SAP CAR adoption and a collaborative partner with SAP, Applexus offers a distinctive fusion of industry insight and product proficiency, supported by proprietary tools, methodologies, and accelerators essential for successful implementations. Our deep understanding of product architecture enables us to tailor SAP CAR to suit complex business scenarios and technical environments optimally. 

  • Experience implementing SAP CAR for SAP and non-SAP scenarios. 

  • Team of industry veterans with end-to-end business process knowledge 

  • Access to our unique tools and methodology – ‘RunningStart’ for SAP CAR 

  • Applexus' Industry Focus Solution for CAR for faster time-to-value 

  • Unique experience building partner apps  leveraging SAP CAR 

  • Applexus Add-ons to SAP CAR – Store Reconciliation, Payment Reconciliation and CAR analytics  

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Latest insights

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10 April 2023

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The Essential Guide for POSDM to POSDTA Adoption and Migration

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Talk to our Experts

Krishna-Kashyap

Krishna Kashyap

Vice President – Enterprise Architecture

Kiran Gasmar

Kiran Gasmar

Director- CAR